Updating Personnel Photo #

Procedure for updating Worker or Staff personnel photos in Collie.

Purpose #

This guide explains the correct procedure for updating a Worker or Staff
personnel photo in Collie and reassigning the personnel to their location after the update.

Important Notes #

• Make sure the personnel is currently OUT before updating the photo.
• The photo update must be performed through Collie.
• Do not update the photo directly from the attendance device,
  as the updated photo will not sync back to Collie.

Step 1 – Unassign the Personnel #

1. Log in to Collie.
2. Go to Access Control → Select Area.
3. Select the required Level.
4. Click the 3-dot menu on the right side of the Level.
5. Select the personnel type:
   Staff or Worker.
6. Locate the personnel whose photo needs to be updated.
7. Click Unassign on the right side of the personnel’s name.
8. When the “Remove Personnel” confirmation appears, click OK.

Step 2 – Update the Personnel Photo #

1. From the left-side menu, go to Manpower Management.
2. Select Worker or Staff.
3. Locate the personnel whose photo needs to be updated.
4. Click the 3-dot menu on the right side of the personnel’s name.
5. Select Edit.
6. Under Photo, click Change.
7. Upload the latest personnel photo.
8. Scroll down and click SAVE.

Step 3 – Reassign the Personnel to the Location #

After successfully updating the photo, the personnel must be assigned back to the required location.

1. Go to Access Control → Location.
2. Select the required Area.
3. Click the 3-dot menu on the right side of the Level.
4. Select the personnel type:
   Staff or Worker.
5. Click the orange (+) Add New button at the bottom-right corner.
6. Locate the personnel whose photo was just updated.
7. Click Add Personnel on the right side of the personnel’s name.
8. A green notification will appear confirming that the assignment was completed successfully.

Process Summary #

Important Reminder #

Always update personnel photos through Collie and not directly from the
attendance device. The personnel must also be OUT before starting the
photo update process.